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Making localization central to corporate strategy As the market continues to be volatile, many companies are looking to cut expenses and hold on to their cash – conversely, leaders are also aware that an economic downturn is the perfect time to capitalize on competitors troubles and leap ahead. Expanding into new global markets is [...] I was recently talking to a strategic sourcing manager who had been pitched on the idea of direct TM update by a vendor. The manager wanted to gauge my reaction and wondered whether this was something they should implement. It isn’t a new idea of course, but is one that I have always dismissed out [...] In a decentralized model how much should you support regional stakeholders who are trying to make decisions on what to localize? A Q&A with Lewis Costas of Pearson transcribed from SDL’s recent Localization Roundtable in Boston. The business at Pearson is selling text books and within that I am responsible for the online business [...] “What do you see as the biggest challenges in creating a global-scale customer support environment today” A Q&A with Robbie Liotta of Dassault Systems transcribed from SDL’s recent Localization Roundtable in Boston. Dassault specializes in mechanical CAD content and I focus on the technical support strategy. A couple of years ago we started to [...] SDL held one of their localization best practice workshops in Boston last week. The series is designed to give localization professionals somewhere to meet peers and range from small roundtable discussions to larger affairs with speakers from within the localization world. This event was one of the medium sized localization roundtables with guest experts from local [...] Agile has become an important methodology for development teams looking to avoid high-overhead heavyweight software development methodologies. Focusing on iterative development and tight team-work between technical and business teams, Agile projects deliver working software revisions every 6-8 weeks. Because of the nature of Agile projects, truly supporting global-scale localization can be challenging. |
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